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All W-TCPL locations will be closed on Monday, Feb. 19, for Presidents' Day.


Q. What is hoopla?
hoopla is a digital media service available through the W-TCPL which enables you to borrow a great selection of movies, television shows, educational/instructional videos, documentaries, music, and audiobooks via your browser, smartphone or tablet (iOS 6 and via select Android devices).

Q. Are there any fees to use hoopla?
A. No, hoopla is a free service to library customers like yourself, provided by the W-TCPL.

Q. How can I sign up for hoopla?
A. Go to www.hoopladigital.com and click Sign Up. Or you can use the hoopla mobile app from the Apple App Store or the Google Play Store. (You will need a valid W-TCPL library card to borrow items.)

Q. Do I need a PIN?
A. No, you do not need to enter a PIN.

Q. How do I borrow and play titles?
A. You can borrow titles by downloading, installing and signing into the mobile app or signing into the website and browsing all available content. Once you select a title, you can click on the "Borrow" button on the title details page. Once a title is borrowed it will be added to your "My Titles". From there you can play the title on your mobile device or PC. (Please note that in order to play content on your web browser, a plug-in called "Widevine" must be installed. Your web browser should prompt you to download this plug-in the first time you attempt to view content on your web browser. This is a one-time installation and you should not be prompted for the plug-in again.)

Q. Are titles downloaded onto my device or computer?
A. All titles are available for streaming and most are available for download, based on Studio or Publisher restrictions. However, titles are only available for download on mobile devices, such as iOS (iPad/iPhone/iPod Touch) and supported Android phones or tablets.

Q. Is what I watch or listen to on hoopla private?
A. Yes. No one can see what titles you have borrowed.

Q. How often does hoopla get new content?
A. New titles are added weekly.

Q. How many items can I borrow?
A. You can borrow 15 items per calendar month.

Q. Can a title be returned before the lending period expires?
A. You can return a title before the lending period has expired by clicking the "Return" button at the top right of the title detail page. Returning a title early does not give you additional borrows for that month.



Sunday, February 18, 2018

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Brookfield Branch: (330) 448-8134
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Liberty Branch: (330) 759-2589
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