Using Your Library Card

Personal Identification Number (PIN)

When a library cardholder logs in to their online account, they can check their patron record, place a title on hold, and create personal reading lists.

Warren-Trumbull County Public Library cardholder accounts have an added layer of security with the implementation of Personal Identification Numbers (PINs).

As of Feb. 20, 2024, the Library Account Log-In screen will prompt the cardholder to create an individual 4-digit numeric PIN to access their online account. This PIN along with the cardholder’s name and library barcode number will then be entered each time the cardholder would like to access their library account to place an item on hold or check their record.

The PIN may also be used to access other digital library resources that may require it through the library website or app

If you do not know or cannot remember your PIN number after you create it, or you would like help creating your PIN, please contact any Warren-Trumbull County Public Library location during business hours for assistance.

Borrowing Materials

The preferred method for all check out of materials is for library customers to have their card in hand. If a customer does not have either his/her physical library card in hand or the barcode stored on a barcode scanning device, a photo ID may be used for checking out.

Placing Reserves/Holds

If a particular item you seek is out on loan, you may place a reserve or hold on the item. Holds may be placed in person and/or over the phone with staff assistance or customers can do it themselves in the library’s online catalog with their library card barcode.

Customers will be notified by print notice, telephone, or email/text when a hold is ready for pickup. This is a free service.

Finding Items

Materials not owned by the W-TCPL can often be borrowed for the customer from another library in Ohio (through the SearchOhio or OhioLink services) or beyond (through Interlibrary Loan service). These are all free services. Please ask us if you can’t find something through one of these options in the Library Catalog.

Renewing Items & Automatic Renewal

Many materials may be renewed up to three times if no other customers have placed a reserve or hold. One exception: New Entertainment DVDs are not able to be renewed.

The library will automatically renew eligible items for you. This free service gives you an additional loan period to enjoy many of the items you check out. Find out more about automatic renewal.

Overdue Material

The Warren-Trumbull County Public Library is fine-free for items that are returned to the library; replacement fees will be assessed for materials that are lost, damaged, or not returned.

Lost Materials

Customers will be charged the replacement cost plus a processing fee for each lost or damaged item. An item is considered lost after 21 days.

Accounts with accrued fees totaling $50 or more and with outstanding overdue material(s) on the borrower’s card will be submitted to a collection agency. A service fee of $5 will also be added to accounts with accrued fees of $50 or more.

The above information is subject to change and is not all-inclusive. Please call your nearest library location with any questions or concerns.

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