FAQ about visiting the library during the pandemic
Q. Can I come to the library and browse?
A. Yes, you can! We encourage customers to keep their visits short – an hour or less – so that we do not have large groups of people inside the library for lengthy periods of time. All children ages 12 and younger must now be accompanied by an adult caregiver. This is a departure from our “usual” policy.
Q. Do I have to wear a face covering when I visit the library?
A. It is a state mandate that a face covering be worn when in public buildings such as the library. It can help protect yourself and others. To enter and remain inside the library, customers ages 2 and up must wear a mask that fits over the mouth and nose. A face covering will be provided if needed.
Q. Can I call ahead to reserve an item for pick-up?
A. Yes. If you know what specific library item you would like to pick up, please call your nearest W-TCPL location. Staff will look for the item and mark it “for pickup” at the Circulation desk. Items will stay on the shelf for 3 business days. Simply bring your library card with you, check out your item, and you can be on your way.
Q. Can I use a computer at the library?
- Computer use is limited to one, 1-hour session per day.
- Computer users must have a valid W-TCPL card to use public computers.
- A computer reservation can be made for a specific time no more than 48 hours in advance.
Q. Are library books and movies/DVDS, etc., safe to check out and take home?
A. We are quarantining all returned items for 72 hours, following the guidelines from the Ohio Library Council. We will then sanitize each item before returning it to shelves. According to the Centers for Disease Control, the COVID-19 virus does not spread easily from touching contaminated surfaces or objects, however, we are acting with an abundance of caution where materials are concerned.
Q. What safety measures has the library put in place for customers?
A. Health and safety measures implemented at our libraries include:
- All books, DVDs, and other library materials that are borrowed and then returned will be quarantined for at least 72 hours and then cleaned and sanitized prior to being put back on library shelves
- Plexiglass protective barriers have been installed at checkout desks
- Social distancing measures have been put in place at checkout desks
- Additional cleaning/sanitizing of surfaces and touch points will take place during open hours
- Furniture has been rearranged to promote social distancing
- Library staff are required to participate in a daily health assessment when working
- Library staff are required to wear a face covering while working
- Library staff will be directed to stay home if they have any symptoms associated with COVID-19
Q. Can I schedule a meeting/conference room? Can I meet with a small group at the library?
A. Not at this time. Many meeting spaces have been repurposed as returned material quarantine areas; as temporary single-use computer rooms; or as socially distanced staff dining areas. Tables and chairs have been removed from public areas to discourage meetings.
The guidelines in the Stay Safe Ohio Order prohibit gatherings of 10 or more individuals unless appropriate social distancing can be provided. Our public meeting spaces would be unsuitable and not meet this guideline.
Q. Are the Friends of the Library book sales still ongoing?
A. Most Friends book sales are on hiatus at this time. In locations where meeting rooms were used for the sale, these rooms have temporarily been repurposed for other library activities. In areas where a single cart of books held sale items, we have put these away to allow for social distancing guidelines to be observed and for easier customer flow (fewer barriers on floors).
Consequently, we are unable to accept book donations at this time.
Q. Where are the tables and chairs?
A. In an effort to encourage quick library visits, most of our tables and chairs have been relocated out of public areas for the time being. This helps with providing fewer barriers for customers and facilitating social distancing guidelines.
Q. When will library events and classes resume?
A. At this time, all in-person events and classes are cancelled. You are invited to follow the Warren-Trumbull County Public Library on social media for online storytimes, book recommendations, and more virtual programming.